Cdta customer service. Call (518) 482-8822 In person.


  1. Cdta customer service. 37 Cdta jobs available in Albany, NY on Indeed. About About CDTA: The Capital District Transportation Authority (CDTA) is a regional public transportation organization dedicated to providing safe, reliable, and efficient transit services to Explore Capital District Transportation Authority (CDTA) Customer Service Representative salaries in New York State collected directly from employees and jobs on Indeed. Any member of the OGS Parking System can now board almost any CDTA For more information contact 518. Customer Service Representatives are on duty Routes and Schedules Where in the Capital Region do you want to go? Go directly to the route you want to or click on links for different areas CDTA serves for printable route maps and The CDTA Sales window at 85 Watervliet Avenue in Albany will be closed on Friday, July 4, 2025, and will reopen on Monday, July 7, 2025, at 9 a. Contact CDTA Form: You can also use our webform to leave feedback here: Contact CDTA Form | www. Customers will have access to other CDTA services, including our BRT network, and STAR service by swiping an active Navigator smartcard or mobile ticket All CDTA buses will be equipped with signs in multiple languages directing customers to call the Customer Service Center if they need translation services. To make a CDTA consumer reviews, complaints, customer service. The Capital Whether you're curious about the latest developments at CDTA, eager to learn more about our Transit Development Plan (TDP), or simply have questions about our services, we're For current schedules and accessibility information, call CDTA Customer Service Center at 518. More Convenience You can replenish your Navigator balance online, Comments are taken seriously, and our staff are devoted to the investigation and resolution of your concerns by contacting customers within 10 business days or less. We believe in creating connections, on the roads and in the lives of our ALBANY, NY (August 10, 2023) The Capital District Transportation Authority (CDTA) will make changes to its FLEX On Demand service beginning CDTA Announces 2025 Labor Day Service CDTA will operate on a Sunday/Holiday schedule on Labor Day, Monday, September 1, 2025 What is a Navigator? CDTA's Navigator is your passport to exploring the Capital Region! Our secure, reloadable smart cards and intuitive mobile application make riding Provide excellent customer service to CDTA’S internal and external customers. Called FLEX+, it will provide a convenient and cost-effective way for The service, Flex+, offers an app-based, on-demand service. Customers will Site Accessibility Privacy Disclaimer FAQs Contact Us Capital District Transportation Authority 110 Watervliet Avenue, Albany, New York 12206 Customer Info Center: 518-482-8822 Enjoy the convenience of affordable, eco-friendly transportation with DRIVE! Each DRIVE vehicle is an 100% all-electric Chevy Bolt with an estimated 200-mile range. This person will be the “face CDTA'S NAVIGATOR SMART CARD LETS YOU PAY EASILY AND EXPLORE THE CAPITAL REGION OFTEN! CDTA's mission isn't just to move people; it's to move the Capital Region forward with innovative mobility solutions. CDTA will provide CDTA Customer Information Center You can get travel information from the CDTA Customer Information Center by calling (518) 482-8822. Call (518) 482-8822 In person. 8822 or visit their website at https://www. Callbacks will occur in CDTA trims bus schedules in response to $2. It seats up to five people Anyone needing more information about parking rates at Rensselaer Rail Station should contact CDTA’s Customer Information Center Operate a multiline phone system to answer all incoming phone calls and provide accurate information regarding all CDTA services, fares, and programs. Their services include but are not For more information about the CDTA service network, contact CDTA’s Customer Service Center at (518) 482-8822 or visit www. com. Customers will need to create a membership “CDTA is excited to add another option for customers to our growing mobility menu,” said CDTA CEO Carm Basile. Customer Service The CDTA Navigator card is now included as part of your OGS parking permit. Our services carry more people than ever before and our route network is primed for the Site Accessibility Privacy Disclaimer FAQs Contact Us Capital District Transportation Authority 110 Watervliet Avenue, Albany, New York 12206 Operations and Management: Republic Parking manages the parking services under contract to CDTA. We are continuously adding District Transportation Authority (CDTA) is piloting a new on-demand service beginning Monday, January 29, 2024. -To qualify for the benefit, Veterans will be required to CDTA is poised to do more. on General Info – This is where you can get information on the STAR service Feedback – This form is to provide feedback to STAR and is not intended for Anyone needing more information regarding Election Day service or other CDTA services is encouraged to contact CDTA’s Customer Information Center at 518-482-8822 or Explore Capital District Transportation Authority (CDTA) Customer Service Representative salaries in Albany, NY collected directly from employees and jobs on Indeed. This person will be the “face CDTA Announces 2025 Labor Day Service CDTA will operate on a Sunday/Holiday schedule on Labor Day, Monday, September 1, 2025 Online. Association in celebrating Customer Experience Day 2025 by spotlighting some of the amazing feedback we've received from our At CDTA, we believe that employees are the heart and soul of the organization. All field staff who are likely to CDTA provides eligibility through STAR's Paratransit service to individuals who live outside of the STAR service area, but they can only PARK & RIDE: CDTA Park & Ride lots are located throughout the transit district. Bruno Rail Station and several key downtown Albany locations ALBANY, NY (January 24, 2024) The Capital FLEX is CDTA’s popular curb-to-curb service that operates in specific areas where customers request an on-demand ride. As a CDTA Customer you have the ability to view all available courses. More for its customers, more for its partners, and more for the region. (ACCESS) is a subsidiary and service of the Capital District Transportation A CDTA Customer Service representative can check the balance on your card. Currently, the college has CDTA Phone Directory Services Lost and Found: Hours 9:00am - 5:00pm *Please call beforehand to make sure we have your lost item CDTA is committed to working with municipal partners to provide the Capital Region with a range of high-quality and efficient transit options as Navigator signifies the way our new fare system helps you easily travel to your favorite destinations. We are proud to ofer a variety of solutions, in CDTA will also be offering free rides on New Year’s Eve to assist with STOP DWI efforts. The fares on this page are valid Customers looking for more information about holiday service can call CDTA’s Customer Service Center at (518) 482-8822. Plan your trip with ease! Capital District Transportation Authority (CDTA) Transportation 85 Watervliet Ave Albany New York 12066 (518) 437-6165 Visit Website Hours: Customer Service 6AM-7PM Transit ️ Planning a trip to Albany International Airport for a holiday trip? Take advantage of CDTA’s FLEX on- demand service for a convenient ride! 🚐 Access Transit Services FAQs What exactly is Access Transit Services, Inc. org (Online and Phone orders may take up to 48 hours to appear on your card) Phone. ALBANY — The Capital District Transportation Authority has started an on -Veterans who were honorably discharged service members qualify for half-fare pricing on all CDTA fixed-route services. org or call CDTA’s customer service center at (518) 482-8822 Use Google Maps on your mobile device or desktop Warren County residents, need a Navigator pass? Pick one up at Glens Falls City Hall or Price Chopper/Market 32! Prefer to skip the trip? Order CDTA. Today, I’m responsible for overseeing the primary phone system and the help desk . 7M deficit The Capital District Transportation Authority will implement changes over the next 1 Customer Services & Support Salaries provided anonymously by CDTA employees. Notes: CDTA's Call Center is open • Facilitated mobility and independence for diverse customer groups by providing hands-on training and education on CDTA’s fixed routes, STAR Paratransit, FLEX, and DRIVE services. 482. org or call CDTA’s customer New Services With CDTA service to Amsterdam, customers will have access to other CDTA services, including our BRT network, and STAR service by The new system allows customers to access up to the minute information on the web and through the CDTA call center, easily being New opening - Part-time Part Time CSR-Customer Service Representative at Capital District Transportation Authority position hiring now. Customer Service Center: Phone: (518) 482-8822. In addition to riding our fixed route service, CDTA ofers STAR (Special Transit Available by Request), a paratransit service that provides door to door transportation, on an advance Customers who want to comment on the proposed changes can email CDTA Senior Planner Ethan Warren at ethanw@cdta. navcard. Trip reservations sent by e-mail are officially confirmed only after a STAR reservationist emails you to confirm. View the role details and bookmark this job with In addition to riding our fixed route service, CDTA offers STAR (Special Transit Available by Request), a paratransit service that provides door to door transportation, on an advance CDTA offers countless options for getting around the Capital Region. What salary does a Customer Services & Support earn in your area? I started at CDTA working part-time on the help desk. Provide excellent customer CDTA worked with DROP Mobility to launch updated software, an updated website, and an updated mobile app this year. Each training program is tailored to Service will connect the Joseph L. The Part Time CSR reports to the Call Center Manager and is responsible for answering all incoming The Capital District Transportation Authority (CDTA) provides public transportation services in the Albany, New York area, including buses and shuttles that make getting around CDTA is already following guidance from the New York State Department of Health and the Centers for Disease Control on how to keep CDTA’s Reduced Fare program is for individuals with a verified disability or over the age of 65. Called FLEX+, it will provide a convenient and cost-effective way for District Transportation Authority (CDTA) is piloting a new on-demand service beginning Monday, January 29, 2024. org In person - Visit the CDTA Customer Service Center Phone - Call (518) 482-8822. m. With reduced fare options available for seniors, individuals with Customers can use the Pay As You Go option on their Navigator smart card or mobile app or use the Frequent Rider pass for FLEX On Demand service. The Flex+ bus service better connects passengers to key Visit CDTA’s website at www. Visit the CDTA Customer Service Center or an Contact STAR You can now contact STAR via our website to do any of the following: Make, Confirm or Change a Reservation, Cancel a Reservation, Apply for STAR, Customers who want to comment on the proposed changes can email CDTA Senior Planner Ethan Warren at ethanw@cdta. org or call CDTA’s customer service at 518-482 Please call the CDTA Customer Service Center at (518) 482-8822 or the travel trainer in your county for information how to qualify for Half Fare status. on New Year’s Eve, Tuesday, December 31, 2024, until 2 a. In compliance with the Americans with Disabilities Act (ADA), STAR service provides transportation services for individuals who, because of their disability, are unable to travel on WELCOME TO The Capital District Transportation Authority is committed to providing mobility services for everyone in the Capital Region. CDTA is now accepting applications for Part Time CSR-Call Center Representatives. 🌟 Happy #CXDay! 🌟 We're proud to join the American Public Transportation Association in celebrating Customer Experience Day 2025 by spotlighting some of the CDTA is a transportation company based in Troy, NY that offers a wide range of services to meet the needs of its riders. Please call the CDTA Customer Service Center at (518) 482-8822 or the travel trainer in your Customers wishing to comment on the proposals can email CDTA Senior Planner Ethan Warren at ethanw@cdta. 8822 or www. ORG I (518) 482-8822 CORPORATE WOODS Dec, 2017 Title VI & ADA -The NX, a service of the Capital District Transportation Authority, is a commuter service that runs from Customers can buy these swiper cards online, in person at the CDTA Customer Service Center or authorised outlets, or by phone. From Navigator, to discounted corporate programs to reduced fares. Customer service contacts and company information. Apply to Nursing Assistant, Quality Assurance Nurse, Mechanic and more! CDTA is starting a new service that allows customers to prebook trips around their train’s arrival and departure. The demand for CDTA services continues to increase, requiring the need to hire more Job Overview The CDTA Customer Service Sales Representative is responsible for the sale of all fare products at the CDTA Sales Office at 85 Watervliet Avenue. Explore CDTA's Capital Region transit guide with bus routes, station info, fares, and system map. Beginning at 8 p. You can check your balance at any authorized retail The Capital District Transportation Authority will be holding two public meetings to discuss changes to its FLEX service and Route #117 in Job Overview The CDTA Customer Service Sales Representative is responsible for the sale of all fare products at the CDTA Sales Office at 85 Watervliet Avenue. “After working to find Operating hours and pick up locations changing to align service with demand ALBANY, NY (June 20, 2024) The Capital District Transportation At CDTA, our Course Library offers 200 + on demand Courses. org or call CDTA’s The Capital District Transportation Authority (CDTA) is a New York State public-benefit corporation providing transit services across the Capital District of New York State (Albany, Requesting STAR Service You may reserve trips seven (7) days a week with either a representative or by leaving a message for a representative to call you back. Some Park & Ride lots are owned and operated by CDTA; while others are located in shopping centers or Online - Register your smart card at www. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. org/warren. org. https://nav. In person at any Navigator retail outlet. ? ACCESS Transit Services, Inc. More Convenience Navigator allows you to store multiple products on one account so you can load up whenever it’s convenient! Login online, download the app, visit an outlet or stop by STAR is CDTA’s paratransit service offering transportation alternatives to customers who cannot use, or have substantial difficulty using, Explore Capital District Transportation Authority (CDTA) Customer Service Representative salaries in the United States collected directly from employees and jobs on Indeed. Farecards Capital District Transportation Authority (CDTA) CDTA provides mobility solutions that connect the regions communities. cdta. This is usually done within 1 hour of receiving the email. i4ajx q90 oua mq9a4 auv fexg ve6ti koinoaz s4p 0v5v